|
1. What is your position at the university?
|
Classified
Staff
|
   35.9%
|
(33)
|
|
Faculty
|
 27.2%
|
(25)
|
|
Limited
Term Employee
|
 2.2%
|
(2)
|
|
Non-Teaching
Academic Staff
|
 22.8%
|
(21)
|
|
Teaching
Academic Staff
|
 10.9%
|
(10)
|
|
Other
|
|
(0)
|
|
TOTAL
|
98.9%
|
92
|
|
|
2. How much time do you spend using a computer
at work each week?
|
1-5
hours
|
 3.3%
|
(3)
|
|
6-10
hours
|
 7.6%
|
(7)
|
|
11-15
hours
|
 9.8%
|
(9)
|
|
16-20
hours
|
 15.2%
|
(14)
|
|
20-30
hours
|
 23.9%
|
(22)
|
|
More
than 30 hours
|
39.1%
|
(36)
|
|
TOTAL
|
98.9%
|
92
|
|
|
3. What computer operating system do you
use on your primary office computer?
|
Linux
|
 1.1%
|
(1)
|
|
MacOS X
|
2.2%
|
(2)
|
|
Windows
2000
|
7.6%
|
(7)
|
|
Windows
XP
|
84.8%
|
(78)
|
|
Other
|
1.1%
|
(1)
|
|
TOTAL
|
96.7%
|
92
|
|
|
4. Does your office computer meet your
needs?
|
Agree
|
73.9%
|
(68)
|
|
Somewhat
agree
|
 20.7%
|
(19)
|
|
Neutral
|
2.2%
|
(2)
|
|
Somewhat
disagree
|
2.2%
|
(2)
|
|
Disagree
|
|
(0)
|
|
TOTAL
|
98.9%
|
92
|
|
|
|
|
Technology
Helpdesk
|
|
5. Have you contacted the Technology
Helpdesk for computer or software assistance in the past year?
|
Yes,
three or more times
|
58.7%
|
(54)
|
|
Yes,
once or twice
|
34.8%
|
(32)
|
|
No
|
 5.4%
|
(5)
|
|
TOTAL
|
98.9%
|
92
|
|
|
6. I usually contact the Technology
Helpdesk by:
|
Telephone
|
87.0%
|
(80)
|
|
E-Mail
|
22.8%
|
(21)
|
|
Walking
in
|
 18.5%
|
(17)
|
|
Not
applicable
|
1.1%
|
(1)
|
|
|
7. Were you satisfied with the services and
assistance you received from the Technology Helpdesk?
|
Satisfied
|
62.0%
|
(57)
|
|
Somewhat
satisfied
|
20.7%
|
(19)
|
|
Neutral
|
7.6%
|
(7)
|
|
Somewhat
unsatisfied
|
 6.5%
|
(6)
|
|
Unsatisfied
|
2.2%
|
(2)
|
|
TOTAL
|
98.9%
|
92
|
|
|
|
|
|
|
Computer
Support Services
|
|
9. Have you had service work done by
university staff on your computer, printer, scanner, or other computer
related equipment in the past year?
|
Yes
|
71.7%
|
(66)
|
|
No
|
27.2%
|
(25)
|
|
TOTAL
|
98.9%
|
92
|
|
|
10. How satisfied are you with the quality
of service you received on your computer, printer, scanner, or other
computer related equipment?
|
Satisfied
|
52.2%
|
(48)
|
|
Somewhat
satisfied
|
 13.0%
|
(12)
|
|
Neutral
|
 12.0%
|
(11)
|
|
Somewhat
unsatisfied
|
 4.3%
|
(4)
|
|
Unsatisfied
|
1.1%
|
(1)
|
|
TOTAL
|
82.6%
|
92
|
|
|
|
|
|
|
Student
Computer Labs
|
|
12. Student computer labs meet the needs of
students in courses I teach.
|
Agree
|
 | |